Posts Tagged “customer relation”

Serial Complainer Handling 101

There are different type of customers, and you get to meet most, if not all, of them given that you have been in business for a while. One type of customer, however, is the most annoying of all, and they are called “serial complainers” for a reason. No matter what you do, they find something to complain about. And the worst part? They are customers, and you STILL have to deal with their complaints!

5 Big Customer Service No-nos

Probably among the most underrated aspects of good business is excellent customer service. We could all agree that sales and marketing is very important, but a satisfied and happy customer would keep on coming back, therefore producing more business for you. A happy customer should have no reason to look elsewhere.