Posts Tagged “customer management”

Serial Complainer Handling 101

There are different type of customers, and you get to meet most, if not all, of them given that you have been in business for a while. One type of customer, however, is the most annoying of all, and they are called “serial complainers” for a reason. No matter what you do, they find something to complain about. And the worst part? They are customers, and you STILL have to deal with their complaints!