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I get a "Bandwidth Limit Exceeded" error on one of my cpanel domains what should I do?

Henry Blake
Written by
Henry Blake

All our products (except for Australian IPs) come with unlimited bandwidth (fair usage applies).

You see this error message on a domain that has exceeded its assigned bandwidth limit.

To fix this problem, follow these steps:
  1. log in to the WHM with your reseller username and password
  2. Create a new package and assign more bandwidth to the new package. Ensure you enter a value for the bandwidth field and do NOT check the unlimited checkbox.[1]
  3. Click on the “upgrade/downgrade an account” item on the left menu
  4. Select the name of the domain with the problem from the list and then click on the modify link
  5. On the next page, change the newly created package from the list and click on the upgrade/downgrade button.

Your domain should now be on the new bandwidth limit.

  1. If you have ordered one of our unlimited offerings, you may set this number to something big. ↩︎